11:53 - 5.08.2026

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August 5, Fineko/abc.az. The Management Board of the Central Bank of Azerbaijan (CBA) has approved the "Methodological Guidelines on Market Conduct of Financial Institutions".

The primary objective of the document is to provide methodological support for implementing market conduct principles, improving consumer protection, and establishing effective internal control and risk management frameworks. The guidelines apply to banks, NBCOs, insurers, investment firms, payment organizations, and electronic money institutions.

The implementation of these guidelines is expected to enhance transparency, corporate responsibility, and service quality in customer interactions, thereby reinforcing trust in Azerbaijan’s financial sector.