12:05 - 13.05.2020

---

May 13, Fineko/abc.az. The Central Bank has launched a new hotline to respond to citizens' complaints about banks.

ABC.AZ reports with reference to the CBA that with the purpose to combat coronavirus (COVID-19) the Central Bank activated the work of its hotline, increased the number of hotline operators, and made the hotline schedule uninterrupted on working days in connection with the temporary cancellation of group and individual reception of citizens in the CBA administrative buildings.

Now, the CBA has introduced hotline 966 in order to expand the possibilities and improve the speed of responses to bank-related complaints and requests of legal entities and individuals.