19:45 - 16.06.2026
June 16, Fineko/abc.az. BSS has launched a major update to its conversational development framework, releasing Dialog Composer 3.0 with native support for LLM-powered AI agents.
According to ABC.AZ, this newly introduced no-code solution enables businesses to deploy autonomous digital assistants that seamlessly interpret conversational context, pose clarifying questions, and integrate into internal workflows, significantly offloading routine pressure from contact centers. The upgraded platform features an intuitive visual development suite, granular LLM customization options, and built-in Python and OpenAPI support, alongside structural enhancements optimized for deterministic scripted bots and RAG (Retrieval-Augmented Generation) architectures. This release accelerates overall time-to-market metrics, introduces highly transparent analytical processing tools, and drives operational cost reductions while elevating the customer experience.
